Solutions
Admin Management
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Email inbox management
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Inbox detox
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Email content audits
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Diary management
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Appointment scheduling
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Digital document filing and management
Editorial
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Document design and editing for clarity and impact
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Document proofreading for grammar, spelling, punctuation and all-round accuracy
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Communications reviews for professionalism, cultural effectiveness, tone and messaging
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AI content editing
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Website content updates
Customer Service
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Social media engagement
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Online review management
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Client enquiries and complaint handling
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CRM management (bookings, communications, cancellations and invoicing)
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Mystery shopping/online research
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Events coordination and logistics
Communication Workflows
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Communications audits
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Workflow creation and monitoring
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SOP creation
Pricing
I offer flexible monthly retainer plans for all administrative, editorial and customer experience solutions. Payable in advance, a retainer guarantees my time, ensures ongoing support and allows you to keep track of what you are spending – so no hidden surprises!
Events are charged per project and will depend on size and scope. I can also quote for mix and match packages – just let me know what you’re looking for!
Starter £190
5 hours/month
A one-time introductory package for new clients only (optional)
Light £350
10 hours/month
For clients needing occasional support
Standard £700
20 hours/month
Popular with clients at all stages of business
Intensive £1050
30 hours/month
For busy or overwhelmed clients who need regular help
VIP Day £280
7 hours/day
The ideal solution if you just need to get things done!
Additional ad-hoc time is charged at £35 per hour. Emergency or out-of-hours work is charged at £50 per hour.